![]() We make continuous stability and user-experience improvements with each update. You are not on the most up-to-date version of UniFi OS. If you are unable to configure this, you should reach out to your ISP for assistance. The most common cause of having incorrect date/time is an upstream firewall, gateway, or ISP modem that is blocking UDP Port 123. ![]() Your UniFi OS Console or Network Application host has incorrect date/time settings.Ĭorrect date/time is a standard requirement for establishing a secure connection. Please exercise caution when using your own internal DNS servers to resolve external sites. We recommend using a public DNS such as 8.8.8.8 or 1.1.1.1 as these are confirmed to resolve all necessary servers required for remote access. There is a DNS issue preventing the resolution with our remote access servers. You may need to contact your ISP to assist with this configuration. Refer to UniFi - Ports Used to ensure all necessary ports are enabled. There is a third-party firewall, gateway, or ISP modem blocking remote access traffic. Note: Non-UniFi OS hosts (legacy Cloud Keys or self-hosted UniFi Network Servers) can find this in Settings > System > Administration. This setting can be found in your UniFi OS settings. ![]() Remote access is enabled by default if you link your UI Account during setup. ![]()
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